IntroductionGlossary of TermsLeadership ~ SummaryCareer SynopsisCurriculum VitaeLeadership ExamplesHW / SW / NW ExposuresPrior InfrastructuresEducation and TrainingProfessional AffiliationsProfessional ReferencesTeaching ExperiencesComments

CAREER SYNOPSIS





A SEASONED, EXPERIENCED, IT VISIONARY

ASSISTS AN ENTERPRISE

Pursuing, and Overtaking,  Its Vision(s),
Accomplishing Its Mission(s),
Surpassing  Its Goal(s),
Exceeding Its Objective(s),
Outperforming Its Critical Success Factor(s), plus,
Creating, and Sustaining, Competitive Advantage(s).

FORMER LEADERSHIP ROLES

Chief Information Officer (CIO), 10.40 Years

Law School Admission Council (LSAC), 1.83 Years (02/1994 to 11/1995)
Prairie View A&M University (PVAMU), 3.66 Years (06/1990 to 01/1994)
Milwaukee County (MC), 1.08 Years (06/1987 to 07/1988)
Minnesota Community College System (MCCS), 2.75 Years (09/1984 to 05/1987)
Wayne County Community College (WCCC), 1.08 Years (07/1983 to 08/1984)

Chief Technology Officer (CTO), 5.55 Years

Miami University (MU), 1.25 Years (05/2004 to 07/2005)
 National Exchange Carrier Association (NECA), 1.33 Years (11/1996 to 06/1998)
Amerada Hess Corporation (AHC), 2.56 Years (06/1980 to 12/1982)
WCCC, .33 Years (03/1983 to 06/1983)
SCT Resource Management Corporation (SCT), .08 Years (02/1983 to 02/1983)

Chief Network Officer (CNO), 3.00 Years
 
Massachusetts Institute of Technology (MIT), 3.00 Years (05/2001 to 04/2004)

Chief Client Support Services Officer (CCSSO), .75 years

MIT, .75 Years (08/2000 to 04/2001)
 
 
 LEADERSHIP STRENGTHS
 
 
Broad Organizational Oversight
 
Led large organizations, consisting of up to 13 direct and 198 indirect reporting staff;  developed and managed annual budgets of up to $65.0 MM;  supported enterprise client and customer communities of up to 750,00, plus global Internet participants;  directed information systems, IT services, telephony, data networking, telecommunications, administrative, operational, human resources, payroll, mailroom, facilities, physical plant, and print shop organizations; 

Functional entity oversight:  application design, development, and maintenance;  client liaison and relationships;  network services, inclusive of infrastructure, telephony, and data technologies, plus design, architecture, engineering, provisioning, operations, and maintenance;  help desk;  master and space planning;  general building construction inclusive of building design, construction, demolition, maintenance, support services, master and space planning, plus general contractor supervision – a new 83,400 square foot (SF), multi-story building, a 36,000 SF, multi-story building, 30,000 SF data centers with uninterruptible power supply (UPS) configurations; 

Collaborated with various client entities to enhance and improve service levels – capital planning, facilities, physical plant, general counsel, finance, purchasing, accounting, finance, campus police, custodial, plus dining and residential halls. 
 
The Recruitment, Development, Advancement, and Retention of Staff
 
Instituted staff career development and skills improvement programs;  provided career ladder, growth, opportunities; increased staff technological knowledge and expertise, plus reduced the reliance upon outside contractors;

Coordinated the development of job descriptions that incorporated performance metrics, predicated upon objective criteria;  instituted written, quarterly, progress reports, comprised of objective measures that encompassed all facets of excellent job performance, rewarding and penalizing appropriately;

Developed and promoted recruitment practices that effected diverse candidates pools;  


Formulating and Implementing Organizational Transformation Initiatives

Established responsive organizations which were team-based, client-focused, service-oriented, and that employed proactive approaches to client opportunities;  eliminated, often redundant, vertical functional structures in lieu of processed-based horizontal structures; coordinated the development of revised job descriptions, policies, guidelines, standards and procedures for the organization and client environments;

Coordinated the technical support activities for reengineering the business processes of the enterprise; developed and implemented strategic, tactical, and operational technology plans, based upon the client’s requirements and their active participation;  aligned all technology plans with the client’s vision(s), mission(s), goal(s), objective(s), and critical success factor(s); 

Established project control, project management, and project life cycle reporting mechanisms that established and maintained communications with senior and executive management, instituted a steering committee governance structure, comprised of the client stakeholder community, which provided macro-level oversight to resource allocation;  developed and utilized operational and financial metrics that effected process improvements, inclusive of increased productivity and efficiencies;
 


The Development, Utilization, and Reliance upon a Highly Effective Team

A highly effective team (HET) employs variants to, and excerpts from, two primary sources:  high performance team characteristics ~ participative leadership, effective decision-making, open and clear communications, valued diversity, mutual trust, managing conflict, clear goals, defined roles and responsibilities, and a positive atmosphere;   and Senge’s learning organization ~ systems thinking, personal mastery, mental models, shared vision, and team learning.
 
Created and led project teams ~ comprised of clients, staff, and other stakeholders ~ that assessed the latest advancements, recommended their acquisition, and participated in their piloting and implementation, as appropriate;  developed and implemented innovative application prototyping and joint application development techniques;  formed and led special teams, comprised of enterprise representatives leveraging organizational characteristics ~ vision, mission, goals, objectives, and critical success factors ~ to address challenges ~ single point of failure initiatives, outstanding telecommunications billing malfunctions, campus-based research-computing environment, telephony switch implementation, headquarters design, construction, renovation, space planning, etcetera.


Sustaining Heterogeneous Computing, Data Center, and Telecommunications Environments

Led the design, architecture, engineering, provisioning, operation, maintenance, evaluation, selection, and deployment of various hardware, software, and firmware components across multiple platforms ~ mainframe, server, data and telephony switches, plus storage platforms ~ inclusive of Statement on Auditing Standards 70 (SAS 70) compliance.